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Why does the Droid use data when connected to a WiFi network?
MPchair
Member

Shouldn't the Droid acquire the data through the WiFi network and not show on my usage chart?

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Correct Answers
Re: Why does the Droid use data when connected to a WiFi network?
vzw_customer_support
Customer Support

That's a great question MPchair! If you're connected to WiFi, it's best to turn Mobile Data OFF so that you're not defaulting back to Mobile Data if there is a low WiFi connection or if you fall off. This way you'll know exactly when you're using WiFi/Mobile Data, and when you're not. And not using Mobile Data, if its not your intention.

I hope this helps.

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

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Re: Why does the Droid use data when connected to a WiFi network?
vzw_customer_support
Customer Support

That's a great question MPchair! If you're connected to WiFi, it's best to turn Mobile Data OFF so that you're not defaulting back to Mobile Data if there is a low WiFi connection or if you fall off. This way you'll know exactly when you're using WiFi/Mobile Data, and when you're not. And not using Mobile Data, if its not your intention.

I hope this helps.

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

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Re: Why does the Droid use data when connected to a WiFi network?
Not applicable

If you're on wi-fi then just turn off the mobile data then you won't have worry about it.

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