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Why is my new Droid X sluggish? I am really having a horrible experience with my new phone

I thought I would come here in the hopes of getting this issue with my new Droid X's sluggish U.I. fixed.

I drove 3 hours round trip from Hiawatha, Kansas to Topeka Kansas to purchase my Droid X. I left at 4am, met a friend for breakfest and she waited with me in line until she had to leave for work. I think I have maybe 6 hours invested in going to get this phone yesterday morning. And that was the fun part.

It wasn't until I got home that I noticed the U.I. ( user interface ) was very sluggish. It's just almost unusable. In fact, it's hurting my experince with this phone greatly.

I called Verizon and the sales clerk told me he knew of the problem with the U.I. being sluggish and told me to "pull the battery" while the device was on. Which I did. He explained to me this was safe and would cause the phone to do a soft reset. He thought that might help me. After I got off the phone with him, I did exactly this. However, It did not help.

I also turned to Gizmodo, Hardocp and various other formus on this very subject looking for a solution. A lot of people are reporting the same issues.

Is there anyone here with Verizon that can help me with my problem? A magic phone trick or code or something to that effect that would make my phones U.I. run as buttery and silky smooth as my old iPhone?

I've tried everything. Killing processes, removing applications. Some have told me to use a different U.I. application. I've even pulled the battery a few times. Nothing is working.

If this is how my new phone is going to perform, then no thanks. I do not want this experience and will return it. I had heard so many great things about the Droid experince. After my 6 hour time investement, the new two year contract, the cost of gas, etc. This has really just been a bad experince. I'm into this for several hundred dollars and when I use my phones U.I. to navigate around on my new Droid X, it's just a very poor experience.

I would really appreciate any help for anyone.

Comments

crb79

A lot of the sluggish, and resetting phone issues have been resolved with an over-night charge. While the UI for Motorola isn't as snappy as on the HTC Incredible, mine is far from laggy or sluggish.

If your problems persist you may look into performing a hard reset. Your users manual should show you how to do this. Just back up all your contacts first as it will reset everything back to stock.

citysmart

Just about every new product that comes out has some initial issues, Most are quickly identified and fixed.

{please keep your posts courteous}

rthefley

I am really discouraged so far. I am not sure in the logic of me having to pull the battery, remove things, add things, hard resets, soft resets, full charges etc to get to the point where I can enjoy my Droid X. Which I should add, hasn't helped at all.

I've just been recently told not to run any ofthe Live Wallpapers.

I shouldn't have to do anything with my new phone but enjoy it right out of the box. And that has yet to happen.

The one screen with all the icons. I absolutely don't dare go to that screen. It's like watching stop motion on my Droid X.

What I am hoping for is someone from Verizon giving me a secret code, or magic phone trick to fix my problem. I've had them do this sort of thing to help boost my signal in the past.

Kenneth

I think everybody would like a magic code to fix things but sometimes this isn't always the case. You purchased this phone on day one so you should have been somewhat aware that there may be some glitches and bugs. The methods that are being suggested usually helps fix the problem. Hopefully you'll take these suggestions and enjoy your new Droid X!

crb79

Like I said, my Droid X is working perfectly. If you just happened to get a bad one, it happens. Like I've said before Car makers sell cars for $50k that have issues and have to be swapped out or recalled. So why would we expect a $600 phone to have 0 issues.

rthefley

I do appreciate the suggestions so far. And yes, I've tried them all other than the hard reset. Sadly, nothing changed.

I'm not wanting to return the phone and to be honest, I am embarassed having to come here or anywhere else for that matter to discuss the issues I'm having. I really hate to complain.

But you guys are right, it's a new phone, it's not the faster snappier HTC U.I. that a lot of people just love. This is a Motorola Droid X and I have to live with the fact the U.I. is not as snappy as pointed out to me.

I will just live with the sluggish U.I. and hope that on future phones they can figure out how to make the U.I, a better experince. I know they were under a lot of pressure to bring this phone to market because of the iPhone 4. Maybe they just didn't have the time to get the U.I. as nice as some of the other Droid phones out there. I can understand that.

I also found out that the Droid X has an older generation GPU, the PowerVR SGX530, I think the fill rate is around 16 million - 18 million triangles per second.

The new Galaxy S ( Samsung Fascinate ) coming soon to Verizon has the newer PowerVR SGX540 that has a fill rate of arond 90 million triangles per second. So 3x the performance.

So just from a hardware prospective, I guess I should accept the slower sluggish U.I. performance from the Droid X.

curtterp

Glad to see you work on suggestions to help your UI problem and find a solution that makes you happy, that works for you.

Thanks for letting us know that your problem has been solved and that you are happy. There is not enough of that on the boards today.

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