Why is the Reply button disabled for a post, when I Am signed in?

BarneyW
Newbie

I want to reply to a post that I found helpful - about why my screen goes blank when I make a phone call.  But the Reply button is disabled.  Also, I can't find a way to mark a Kudos for a good post.

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jasnmar
Specialist - Level 1
That's usually because you aren't logged in. but if you weren't logged in you probably wouldn't be able to create this post either, so I'm not sure.
Jason
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BarneyW
Newbie

The address for the particulat post is

http://community.vzw.com/t5/DROID-by-Motorola/Phone-call-problem-screen-goes-blank/m-p/112223

 

I am logged in and the Reply button is disabled - but this time I was able to click on machwave's Kudos to increment it.

I found that the proximity emitter/sensor pair is visible, by shining a bright light at that upper left corner.

Covering the detector was my problem - so his post was most informative!

- Any chance that the Reply button is disabled Administratively, like "old post, not active"?

 

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jasnmar
Specialist - Level 1

Reply is disabled for me on that post as well? Don't know why. I didn't see anything (obvious) that would indicate it isn't a "normal" post, but I could easily have missed something.

Sorry I'm not more help.

jason

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Ann154
Community Leader
Community Leader
The reply box was available for me in the mobile version of the site. Kudos looked viable too.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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jasnmar
Specialist - Level 1
Yep, mobile version seems fine. Full version is broken??
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Ann154
Community Leader
Community Leader

I don't post a reply to the thread in particular, but I was able to get to the "Reply to message" page.  This was using my computer and IE8.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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