WiFi shuts down the 3G/4G Data Connection on the Charge

JerryF
Specialist - Level 1

I saw a post (can't find it now) where someone was having a problem getting and/or keeping a data connection (3G/4G).  In the post the person who posted the question included a picture of his or her notification screen and I noticed that Wi-Fi, GPS, ad Mobile Data were ALL turned on.  On my Charge if Wi-Fi is turned on it will automatically turn OFF the DATA 3G/4G connection.  It seems to have priority so therefore I lose my data connection.

 

I would suggest if you are having a problem regarding 3G/4G data connections that you disable Wi-Fi. 

 

I can test this quite easily because in my house I have both pretty good 3G/4G data connection directly from a VZ cell tower and I also have a VZ Pantech UM290 modem connected to a Cradlepoint MBR1000 router that I use in my motorhome.. 

 

Because of this I can use the Charge's Data Notification screen to quickly switch between Wi-Fi and Mobile Data.  When Mobile Data is active and I have a good 4G signal I can activate the Wi-Fi and within seconds I see the 4G data signal disappear.  If I deactivate the Wi-Fi the 4G data signal comes back.

 

If you try this do activate the Wi-Fi so you can turn it on and off using the Data Notification screen.

 

JerryF  

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PJNC284
Master - Level 2

That's by design.  If you're using wifi, having 3G/4G working at the same time would be a little redundant.

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JerryF
Specialist - Level 1

I wonder if a person moving around in a car or if various Wi-Fi networks in their local neighborhood kept turning on and off and their Charge was set to notify when a Wi-Fi becomes available wouldn't  that make the data signal drop in mid stream?  If so some users may not know why the signal had "done gone and went."  I do and you do but I was passing this on to someone who may be having a problem.

 

JerryF

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PJNC284
Master - Level 2

It shouldn't matter since it won't connect to those networks unless you have them remembered.  3G/4G should work fine with the wifi radio turned on and no connected network but once you come into range of a remembered network or connect manually, the 3G/4G should drop out since the extra data connection isn't needed. 

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JerryF
Specialist - Level 1

Great, that's good to know that unless it is set to find WiFi connections that come into range it will not interrupt the data connection except for a pre-saved WiFi connection...Thanks

 

JerryF

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