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Won't turn on
Blacksheep2013
Newbie
‎02-07-2014 09:47 PM

My phone suddenly turned off and will not turn back on It has not been in contact with any moisture and has been on the manufacture provided charger for an hour now. Is they're any way to fix this or do I just need to go to a store.

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Re: Won't turn on
vzw_customer_support
Customer Support
‎02-10-2014 05:20 AM

I'm sorry to hear about your phone, Blacksheep2013. I'll do all I can to help. If the phone has been charging for an hour and is still unresponsive most likely you have a serious problem. Stopping in a store is certainly an option, but you can also call customer service at 800-922-0204. I can also help. I have already followed you. Please follow me ChaunceyM_VZW and send me a direct message with a contact number. I look forward tohearing back from you.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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