adding second mail account.

Timca
Newbie

I have set up the gmail account on my phone (HTC incredable).  Works fine.  Now I want to set up the homes email on it.  When I try I get an error mesage of "Cannot conect to the mail server to varify your account information.  Your server is not responding."  What does this meem and what do I do.  My e-mail on the computer workes fine.

thanks

Tim

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budone
Legend

The incoming and outgoing mail settings are completely different on a phone. If you want let us know who is your mail provider, charter, comcast TWC, and one of us can most likely give you the settings.

 

Or if you rather, Google, "(name of email provider) mobile email settings."

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Timca
Newbie

I use suddenlink.net

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Timca
Newbie

got it

Thanks

 

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rpgarrett75703
Enthusiast - Level 3

I use Suddenlink on my phone as well as Outlook on my laptop. I use the same settings for both. I live in Texas but I'm assuming you can use the same server settings no matter what Suddenlink service area you live in so here are the settings I used:

 

When setting up your email account:

 

When it asks you to choose a mail provider select: Other (POP3/IMAP)

When I set my account up I chose "Manual setup" and entered the following settings:

 

Incoming Server Settings

 

Username: xxxxxx@suddenlink.net (xxxxxx is your Suddenlink account ID)

Password: xxxxxx, where xxxxxx is your password

 

POP server: pop.suddenlink.net

Security type: None

Server port: 110

 

Outgoing Server Settings

 

Login required: yes (check the box)

 

Username: xxxxxx@suddenlink.net (xxxxxx is your Suddenlink account ID)

Password: xxxxxx, where xxxxxx is your password

 

SMTP server: smtp.suddenlink.net

Security type: None

Server port: 25

 

This should work; at least it worked for me. Hope this helps :smileyhappy:

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lschwenk
Newbie

I don't normally write replies but in this case I must.

I have been trying to figure out how to set up my

suddenlink account for months now.

I followed your steps to the T and boom

it is set up! I can't thank you enough.

I was so happy I could hug you:womanvery-happy:

TYVM for your advice and help

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