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all picture icons are black
mailman625
Member

can not open pictures that were taken had no problem before now they all come up black

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Re: all picture icons are black
vzw_customer_support
Customer Support

mailman625, let's add a splash of color to those photos. Do you have a memory card in that device? If so, are you able to insert that memory card into a laptop or alternate phone to retrieve those photos? Which make/model phone do you currently have?


LasinaH_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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