apps not working on my incredible...

kb3480
Enthusiast - Level 2

I've had my Incredible since the day it came out in late April and it's worked fine until this morning. I woke up and couldn't get a connection to any apps or the web. Emails are pushing through. I cleared the web cache and turned the power off and restarted it. One app was updated yesterday, but it worked for hours after the update ran.

 

Anyone have thoughts as to what's going on and how to fix it?

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1 Solution
kb3480
Enthusiast - Level 2

problem solved by removing the battery...had tried it once, but must not have left it out long enough. working fine now!

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8 Replies
canket
Newbie

similiar things have been happening to me too....my weather disappeared, facebook wont load...everything that needs an internet connection seems to get stuck in a "loading content" status.  My hunch is that it's a sync/internet connection issue.  I hope it gets resolved soon because it's driving me crazy!

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kb3480
Enthusiast - Level 2

Either Verizon mobile connections aren't working properly or you and I have the same buggy app messing with our signal!

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budone
Legend

kb, Where are you located??   There been many complaints since yesterday from the NE

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kb3480
Enthusiast - Level 2

I'm in MA...this is driving me crazy. I don't know exactly what's working and what isn't, but it seems like most that need wireless network connections aren't updating. Web app pulls up CNN site, but nothing else from the favorites page seems to load. It's not a cached site, either, so just a random fluke.

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canket
Newbie

KB, I called Customer Service and the rep had me do *228 from my phone (this will update the tower signal information in your area).  I did this and still experiencing the same issue..ughh!  I'm in NH and the woman said she saw one other complaint from someone in my area that called in today.  So, I guess they're aware of it...just dont know how to fix it yet!? 

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kb3480
Enthusiast - Level 2

No luck with *228...I'm afraid to play around with settings too much so I don't make things worse!

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kb3480
Enthusiast - Level 2

problem solved by removing the battery...had tried it once, but must not have left it out long enough. working fine now!

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August03
Contributor - Level 3

 .

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