calls

Chauny-Chaun
Newbie

My droid 2 will randomly drop phone calls and it is bugging me!!! It seems to happen when I'm talking to someone who has T-Mobile. Please fix this!!!!!!!!!!!!!!!!

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lance96816
Contributor - Level 2

Are you sure it is not on the T-Mobile End?  I used to have TMO, but left them because of that issue.

 

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demmo86rt
Champion - Level 3

If it only happens when calling the same person and not when calling anybody else, it is probably a problem on their end.

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GinaH_VZW
Contributor - Level 3

Thank you both for your help. Chauny-Chaun, has the person contacted T-Mobile about the issue? If they were not able to resolve it and is still happening, the next step would be to have us submit a trouble ticket to work with T-Mobile for resolution. You can call tech support at 800-922-0204 option 3 or send me a direct message with your contact number and best time to reach you. 

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