camera will not open

blue64
Newbie

unable to open camera on my phone, it says camera busy or unable to connect ...in both cases it says to restart the phone...i have , i have cleared the data and the cache and no luck still the same issue. can anyone help or have a suggestion ???

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vzw_customer_support
Community Manager
Community Manager

Blue64, I am sorry to learn that you are getting that error on the phone. I use my phone’s camera all of the time, I can imagine how much of an inconvenience this may be. Let’s get this figured out. When did this start happening? Did anything new download to the phone? Any applications update? New software? Please let us know. 


TionnaB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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