cant get web without wifi

torgo77
Newbie

Just got my bionic yesterday and it worked great. Had it connected to my home wi fi but when I left the house I could no longer get web off the cells. How do a fix this. I had the iphone before so I did not have to think but I'm a loss on how I get reconnect without wi fi.

0 Likes
Reply
4 Replies
chirotor
Enthusiast - Level 3

This is a problem that a bunch of us are having including me, if I read your posting right.  Sometimes we have 4G, sometimes 3G, and sometimes nothing.  If your notification bar doesn't say 3 ror 4g, then you don't have internet without wifi.  VZW employee postings I have read say that they are aware of the problem and a fix is in the works.  We all hope the problem is in the software or the network but who knows at this point.  My phone worked perfectly since getting it on day 2 of the release, until 10/16 when it lost all data connection.  It comes and goes now and I find I have to reboot to get it.  Keep making noise with Verizon.

0 Likes
Reply
AntonioC_VZW
Verizon Employee

Hi torgo77,

 

I understand your concerns regarding your data connection. You can re-establish connection to our data network by manually Enabling Data to your device. You may need to power your phone OFF and ON after enabling data.

 

0 Likes
Reply
Joey301
Enthusiast - Level 3

Take it back now while you can. Check out the forums here, and the one at Motorola. This phone is a very bad phone with lots of problem and a promised fix sometime in Nov ..maybe. Save yourself the headache that lots of other people have with this phone and take it back now.

 

 

0 Likes
Reply
Murat
Newbie

I'm having the same issues, if you're within your 14 days, RETURN IT.  This phone is awful.

0 Likes
Reply