what cn i do when my phone crashes
WARNING: Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. When using this feature; information you have programmed in the handset, i.e. apps downloaded through the Market, Contacts, Email and Social network Accounts is deleted, however, nothing stored on the Internal Storage Memory or MicroSD (if available), i.e., pictures, music, videos, etc. will be affected.
To perform an External Manual Reset of your handset to restore to factory settings, read instructions below and then perform.
(Steps on Gingerbread 2.3)
To Perform a Factory Data Reset through settings menu: