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communication error 05
messey7
Member

Why am I always getting this error when Backup runs. It shows the backup ran at the perscribed time but I still keep getting

this error. Why?

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Re: communication error 05
vzw_customer_support
Customer Support

Messey7,


That's not good! Let's get fixed asap! I want to get your Backup Assistant running properly. Are you still having this issue? Have you tried running the application again? If you are still receiving this error, reset Backup Assistant by going to Settings>Applications>Manage Applications> Select All tab at the top>Sync Service>Clear data/cache. Then go back to Backup Assistant to setup the application again.



Thanks,
Pamelaf_vzw
Follow us on Twitter @VZWSupport

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Re: communication error 05
messey7
Member

Thank you for response but the problem stopped itself and has not returned.

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