contacts gone-again and again and again...

lucifer1
Newbie

Any ideas. My Incredible keeps losing all contacts. Back up assistant is useless???

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AraceliT_VZW
Contributor - Level 3

How are you synching your contacts? Are you using Gmail or Backup Assistant? 

 

If you are using Gmail, log into your Gmail account from a computer and verify that the contacts are listed. If you are using Backup Assistant, log into My Verizon and check to make sure your contacts are not in your trash. If the contacts are in your trash, restore them and try a sync.

 

Hope this helps!

 

Thank you,

 

AraceliT_VZWSupport

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