data error

auburngirl1
Newbie

ok I'm having 2 problems with my new phone. First I recieve an message that says "error while trying to fetch data". I've done the syaytem upgrade and still no help. The other problem is I can't send messages from my charter e-mail account and yes my settings are correct. I've deleted the account and started over but no luck. I was so excited about getting my new phone but now let down I can't use it to the fullest extent.

0 Likes
Reply
2 Replies
budone
Legend

I can not help with the first question but the second I can. You state you have the correct settings for Charter Email. Are they the mobile email settings or what you have in Outlook????

 

Here is the link to Charter Android setup.

 

For Charter I had to manually enter the info for it to work, but maybe now automatically letting the device try will work.

 

 

Hope this helps. 

0 Likes
Reply
auburngirl1
Newbie

What I had was for outlook. I'll try this. Thanks :smileyhappy:

0 Likes
Reply