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dead phone

shramek
Newbie
‎04-21-2011 06:55 PM

my droid 2 just died on me.  was fine last night....but now will not turn on.  battery was charged.  have tried charging again. any ideas?

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lance96816
Contributor - Level 2
‎04-21-2011 07:11 PM

Does the charging indicator come on?

Have you removed and replace the battery?

 

Being that it won't come on there isn't much you can do to trouble shoot.

 

If you can, please visit a Verizon store for further help.

Sorry...:smileysad:

(whimper...)

 

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mortb
Specialist - Level 3
‎04-23-2011 03:25 PM
shramek wrote:

my droid 2 just died on me.  was fine last night....but now will not turn on.  battery was charged.  have tried charging again. any ideas?

How much was the battery charged? This usually occurs when the battery goes down to 5%. It automatically shuts the phone off so that the battery is not ruined. If this happens, it may take a long as a four hour charge on the wall charger to get it going again. If, however, your phone was charged to at least 30% or better, you may have a bad battery which will need replacing.

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RalphT
Contributor - Level 3
‎04-25-2011 05:21 PM

Thank everyone in the community for replying.  If you are still having trouble with your computer, I have provided a link below to the store locator page on our My Verizon web site.  

 

 

http://www.verizonwireless.com/b2c/storelocator/index.jsp

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