difficulty in getting microsoft exchange to work for email and calendar

dfgraper
Newbie

I tryed getting my phone to sync with my microsoft exchange server for my email and calendar.  It gave me a message of "success".  the email seems to be working but it is not getting my calender information.  I went back to delete the account and try adding it again, but it is not shown in my accounts list and when I try to add it again, it says I cant because it already exists.  Any suggestions?

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moates
Contributor - Level 3

I have provided some information below that may help with exchange email.

 

Step 1 – Complete a soft reset.

-Power off the device.

-Remove the battery for 20 seconds

-Place the battery back in the device

-Power the device back on.

 

Step 2 – Try deleting accounts application data. Instructions shown below:

***Please note that you may have to sign back into any accounts were data was deleted.

http://support.vzw.com/clc/devices/knowledge_base.html?id=34831

 

Step 3 – Follow the instruction article below on removing an exchange account.

http://support.vzw.com/clc/devices/knowledge_base.html?id=34187

 

Step 4 – (If removed) Follow the instruction article below to ensure the exchange account is created.

http://support.vzw.com/clc/devices/knowledge_base.html?id=34179

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