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downloading from HTC Android
LarryST
Member

I have my grandsons HTC Android phone. He died last April and my daughter has discontinued the service on the phone number. We would like to download his pictures and all data from the phone. I have the passcode to open the phone but can't get any drivers to load on my computer from the phone. I do not have software associated with this phone. Can anyone tell me how to download the information/messages/pictures/address book info, etc.????? My daughter would like to save all we can from his phone.... Thanks

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Re: downloading from HTC Android
vzw_customer_support
Customer Support

Hello Larry
I'm so sorry for your loss. It would be my pleasure to help you preserve those pictures.

Here's a great link that will walk you thru the mass storage transfer: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=60083

Here's another helpful link from our support site: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=40872&lid=sayt&sayt=transfer pictures from a sd card droid incredi*

Please let me know if you run into any issues. Again I am very sorry for the loss of your grandson!

Sincerely


JoeL_VZW

Please follow us on twitter @vzwsupport

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