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downloading photos/videos from android to computer
mggag
Newbie

how do I transfer photos and videos to computer with cable - I downloaded Backup Assistant Plus.

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Re: downloading photos/videos from android to computer
pollix11
Contributor

I would plug it in, when the option to open the device as a drive comes up, navigate to the phone, like you would any other external drive and search for you pictures. Then it should be drag and drop from there. Hope this helps Smiley Happy

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Re: downloading photos/videos from android to computer
JoeL_VZW
Verizon Employee

Hello mggag

I would be glad to help you with transferring pictures from the droid to your computer using a USB cable. Here's a link on how to place your device into mass storage mode:

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=34780&sayt=mass storage droid 2*

Please follow the steps in this link. Your computer should now recognize the device as a external drive. You can now drag and drop the pictures from your device to your computer. You should not have to use any other applications to transfer the pictures.

Back up assistant plus is used to store information to a secure online storage cloud. Here's another link with some great frequent asked questions about backup assistant plus: http://support.verizonwireless.com/clc/faqs/Features%20and%20Optional%20Services/backup_assistant_pl...

Please let me know if this helps.

Thank you,

JoeL_VZW

Please follow us on twitter @vzwsupport

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