My phone is only 2 weeks old but will not turn on nor charge. I turned off my phone for air travel and 3 hours later this problem happens. The charge light turns from orange to green after 2 hours of charging but still will not turn on plus when I unplug it the light goes out then back to orange when replugged in I will be going to a local verizon store tomorrow. Up to this point I was happy with my phone but it really let me down today.
Thanks for posting. I certainly understand how this can be disappointing for you. I would be disappointed if my phone didn’t turn on. From the issues you are describing to me; it sounds like this could be a hardware issue. In order to resolve your issue can you please PM me your name and mobile telephone number so I can research your account and see what options I have for you? Thanks.
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