The crazy thing is that it is the choice of the consumer to know what he/she requires in a device.
Usually sales people push you towards devices they are trying to get rid of. However they are not going to tell you of the drawbacks of the devices just that it is a fantastic phone or tablet and lots of people bought them. You see the catch 22 here.
Sure what works for others in a perfect scenario may not work with you.
Although the decision now is you will hate the device you purchased you should have researched what others say on your device.
We live and learn. Many times at a high cost.