droid x locked up

luv2dream76
Newbie

My droid x was having audio problems could not hear incoming callers or myself so i tried to factory reset my phone but now all i have is the motorola logo showing on my phone and nothing is working, can't even power phone off w/out taking out battery.

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Wildman
Legend

Try resetting again with this method...

 

Android version 2.3 (Gingerbread)

  1. Power the device off.
    NotePress and hold the Power button then select Power off.
    NoteIf the device isn't responding to input, remove / replace the battery.
  2. Press and hold the Home key then power the device on.
    NotePress the Power button while holding Home.
    Home key
    Power button
  3. From the Android Recovery screen, press Volume Up / Down simultaneously.
    Volume
  4. Select wipe data / factory reset then press the Power button.
    wipe data / factory reset
  5. Select Yes -- delete all user data then press the Power button.
    NoteReset process to may take approximately 1 minute.
    Yes -- delete all user data
  6. Ensure reboot system now is selected then press the Power button.
    reboot system now
  7. Refer to Initial Activation and Setup.

 

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luv2dream76
Newbie

can't get the phone to do anything. took battery out tried to hold down home button and power on and still nothing but the motorola logo showing.

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Cody21
Master - Level 2

If you can't get past the Moto logo doing what @Wildman suggested, you probably will need to take it to a verizon store and have them "re-flash" the phone to get it back up.  You have a Droid X and not a Droid X2 , right?  I sort of recall that the button-sequence might be a little different than the DX (which I have).  

 

Lastly, are you absolutely SURE you pressed the right buttons and performed that sequence Wildman posted?  All it takes is pressing the wrong button(s) and the process won't work.

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