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droid x not sending messages to certain numbers

droidxxuser
Newbie
‎01-02-2011 01:11 AM
has anyone had this problem. i just recently switched from the original droid and love it and then out of nowhere it would not allow me to text certain people, i keep getting a message saying "message not sent" regardless of if i send it thru the default messaging or thru handcent sms. these persons can text me and initate the conversation but I am not able to text them first and after awhile it does not allow me to write back anymore.
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kSo9204
Contributor - Level 2
‎01-04-2011 12:50 AM

First, since you recently purchased your device if you have not already check and see if the software has been updated. This can be complete through the following steps :

 

  • Select Menu
  • Select Settings
  • Select About Phone
  • Select System Updates 
The device will then check for updates and if available you will be advised to install them.

If your device is up to date on software, complete a soft reset. This can be completed through the following steps:
  • Power the device off
  • Remove the battery
  • Allow the battery to remain out of the phone for 10 to 15 seconds
  • Re-install the battery and power the device on

 

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