An Accepted Solution is available for this post.

droid x sd card issue

baseballbat19
Newbie
‎03-05-2011 04:18 AM

my 3 hour old droid x will not recognize the 2gb sd card i have in the phone, so i cant save photos or download music. help?

0 Likes
Reply
5 Replies
An Accepted Solution is available for this post.
gerio
Specialist - Level 2
‎03-05-2011 01:17 PM
A couple of the usual questions...

Has the card been formatted?

Has it been "mounted" by the phone?

If it is the card that came with the phone, it should be ready to use.

Its been almost 9 months since I got my X (and still have the first one, that has to be a record of some kind). I can't remember if the card came installed and mounted or not.

Good luck,
Geri O
0 Likes
Reply
An Accepted Solution is available for this post.
bearone21
Legend
In response to gerio
‎03-06-2011 01:43 AM
my 16g was ready to use when i got the phone. xfered music & pics.
0 Likes
Reply
An Accepted Solution is available for this post.
dgigga
Newbie
In response to bearone21
‎03-07-2011 03:19 AM

My sd card is not not being recognized on my droid either. This is the 2nd sd card that has been a problem. Now I lost all my saved info.

Verizon better get it together...I am not a happy customer after 15 years right now!

0 Likes
Reply
An Accepted Solution is available for this post.
HotRod57
Newbie
‎03-07-2011 03:25 PM
baseballbat19 wrote:

my 3 hour old droid x will not recognize the 2gb sd card i have in the phone, so i cant save photos or download music. help?

 

I had a co-worker with the same problem. Her SD card was not seated correctly. I had her pull it out and reinsert it. She was then good to go. You want to do this with the phone powered off.

0 Likes
Reply
An Accepted Solution is available for this post.
GinaH_VZW
Contributor - Level 3
‎03-09-2011 08:20 PM

 

Thank you gerio and HotRod57 for your help. After removing the card, try re-inserting while the phone is powered on. It should immediately recognize it and display "mounting sd card..". If this doesn't work, format the card. 
If you have media stored on your card, first try to move your data to your computer using a SD card reader before re-formatting. If this is the first time using the card, format the card from the settings menu --> SD card & phone storage --> Format SD card. 
After re-formatting the sd card, it should work properly. If you still are having issues, please stop in a Verizon Wireless store with a technician for hands-on troubleshooting. 

 

 

Thank you gerio and HotRod57 for your help. After removing the card, you can also try re-inserting while the phone is powered on. It should immediately recognize it by displaying "mounting sd card..". If this doesn't work, format the card. 

 

If you have media stored on your card, first try to move your data to your computer using a SD card reader before re-formatting. You can format the card from the settings menu --> SD card & phone storage --> Format SD card. 

 

If you still are having issues, please stop in a Verizon Wireless store with a technician for hands-on troubleshooting. 

 

0 Likes
Reply