email replies not sending

[samwv]

I can receive and read emails on my phone, but when I reply back, the email will go into the outbox and will not send.  My internet provider is Suddenlink.  Any suggestions?

Thanks for your help.

[reallyniceguy · Accepted solution]

I suggest contact the email provider. Explain to them that you have a smartphone and need the outgoing mail server and port numbers. Sometimes its not the same as in outlook. I know that some providers use a smartphone email server instead with different port numbers. Time warner cable does in my area.

[RobW]

I have the same problem--but it only occurs randomly. Ii t occurs with all of my email accounts on my phone--home and work.  I have found that when I discover that emails haven't been sent, if I restart the my Droid X, within a few seconds after the restart, the emails will send. I've gotten to the point that either early in the day, or on occasion later in the day, I'll send a test email to one of my other accounts so I know it's working. Not the way things should be. By the way--I do all my emails on 3G.

[Cody21]

Strange ... What email APP are you using RobW ?  I have YAHOO EMAIL.  After composing and clicking SEND, my email goes out immediately.  You don't have "SYNC OVER WiFi Only" set do you?

[samwv]

After a few calls to my ISP and Verizon, I finally spoke to a Verizon and got the port settings right.   Thanks everyone.

[JMDL]

an easy fix is disconnect from your wifi and use the 3G network.