email replies not sending

I can receive and read emails on my phone, but when I reply back, the email will go into the outbox and will not send. My internet provider is Suddenlink. Any suggestions?

Thanks for your help.

Accepted answers

reallyniceguy

I suggest contact the email provider. Explain to them that you have a smartphone and need the outgoing mail server and port numbers. Sometimes its not the same as in outlook. I know that some providers use a smartphone email server instead with different port numbers. Time warner cable does in my area.

All comments

reallyniceguy

JMDL

an easy fix is disconnect from your wifi and use the 3G network.

RobW

I have the same problem--but it only occurs randomly. Ii t occurs with all of my email accounts on my phone--home and work. I have found that when I discover that emails haven't been sent, if I restart the my Droid X, within a few seconds after the restart, the emails will send. I've gotten to the point that either early in the day, or on occasion later in the day, I'll send a test email to one of my other accounts so I know it's working. Not the way things should be. By the way--I do all my emails on 3G.

Cody21

Strange ... What email APP are you using RobW ? I have YAHOO EMAIL. After composing and clicking SEND, my email goes out immediately. You don't have "SYNC OVER WiFi Only" set do you?

samwv

After a few calls to my ISP and Verizon, I finally spoke to a Verizon and got the port settings right. Thanks everyone.