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error message IN MARKETPLACE

rhonda_j
Newbie
‎05-31-2011 08:44 PM

EVERYTIME I TRY TO DOWNLOAD AN APP FROM THE MARKETPLACE I GET AN ERROR MESSAGE -  SORRY THE APPLICATION MARKET HAS STOPPED UNEXPECTEDLY . PLEASE TRY AGAIN.  MY HUSBAND HAS NO ISSUES WITH THIS ON HIS PHONE.  DO I HAVE SOME SETTING WRONG ON MY PHONE??

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Ann154
Community Leader
Community Leader
‎05-31-2011 08:51 PM
Try clearing the data for the Market.

Go to settings > applications > manage applications > all tab > scroll down to the Market app. Select it and press the clear cache, clear data and then the force stop button. Reopen the Market app and accept the terms of service again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader
‎05-31-2011 08:51 PM
Try clearing the data for the Market.

Go to settings > applications > manage applications > all tab > scroll down to the Market app. Select it and press the clear cache, clear data and then the force stop button. Reopen the Market app and accept the terms of service again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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