generic network failure

jfidoe
Newbie
My Droid Inc recently stopped downloading and sending picture text I keep getting a generic network failure error any suggestions to correct this.....

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1 Solution
B33
Legend

Are they not sending is this the case you might try resizing your pictures a bit or when you take them watch the size its kind of hard to do i had a little trouble with this myself but with a alittle practice i got the hang of it. Keep trying an hang in there you' ll get it going. B33

 

An in the new gingerbread update there is a few changes in the messaging an that might help there.

Here's the Link so you can check out the new changes in gingerbread.

 

http://support.vzw.com/pdf/system_update/incredible.pdf 

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13 Replies
Wildman
Legend

Try rebooting....

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jfidoe
Newbie
Tried rebooting did battery pull and called *228 and did a network update
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Wildman
Legend

Sounds like you got it covered with trouble shooting, have you contacted CS?

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Wildman
Legend
Out of curiousity how is your reception? is the only issue with messages?
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B33
Legend

Makes me wonder if the tower was having issues ,  an you might try instead of  *228 an then 2  *228 then 1 an see if this helps.

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jfidoe
Newbie
Ya my reception is good and everything else works except picture messaging
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jfidoe
Newbie
Ya tried the option 1 and the option 2 when I dialed *288
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B33
Legend

Are they not sending is this the case you might try resizing your pictures a bit or when you take them watch the size its kind of hard to do i had a little trouble with this myself but with a alittle practice i got the hang of it. Keep trying an hang in there you' ll get it going. B33

 

An in the new gingerbread update there is a few changes in the messaging an that might help there.

Here's the Link so you can check out the new changes in gingerbread.

 

http://support.vzw.com/pdf/system_update/incredible.pdf 

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jfidoe
Newbie
Ya they won't send and they won't download and I am no longer getting the generic network failure message it just says downloading but it won't download
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jfidoe
Newbie
Thanks for the link when does the update come out
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B33
Legend

No problem it just poped up on my Inc but as usual i need to charge it an i wrote down my unsaved apps when these updates come i just let it do its thing an then i go back to the Market an get my apps again. but i don't have a tonn of apps so its not a problem for me. And the update for you will problably be just around the corner. a suggestion Shut your inc. off an turn it back on

an sometimes doing that will get it to pop up.!

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BugLord
Newbie

My INC is doing that exact same thing after getting a system update over the weekend.

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BugLord
Newbie

oh....and i have this software update already.

4.08.605.15 710RD, for your DROID INCREDIBLE by HTC

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