i just recently got a phone replaced, and then someone stole it.. how should i go about this?
Suspend the line. Then if you have insurance, submit a claim and pay the deductible for a replacement phone, if not, either upgrade the line, buy a certified preowned device, or buy a phone from ebay to replace it, just make sure you aren't buying a stolen phone :smileyhappy:
I'm so sorry this happened to you.If you don't have access to a phone to call us to have the phone reported stolen, then you can suspend online http://search.verizonwireless.com/?market=53520&q=suspend&p=null&ss=null&b2eFlag=N.If you have insurance, call Asurion http://bit.ly/07CrqPK to have them send a replacement. Tamara H.Follow us on Twitter @VZWSupport