how to detect if droid 2 has been in moisture phone

mauramc
Newbie

My phone will not come on when on charge the charge light does not come on and the screen flashes the motorola icon but will not come on

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5 Replies
Wildman
Legend

What you describe sounds like a possible boot loop, have you tried clearing System Cache..

 

  • Power off
  • Power On Holding Home Key
  • When "Andy" with Exlamation Point Shows up Press BOTH Volume keys
  • Use Volume Keys to navigate to "wipe cache partition" and tap power button to select
  • Wait for it to finish and select reboot system

 

Its strange that you ask about water exposure because it sounds like something may have happened to make you think that it was exposed to water...  Usually there is a moister sticker on battery and under battery cover that washes off or fade when exposed to water...

 

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mauramc
Newbie

Thanks, I will try your suggestion to see if works.  I mentioned moisture due to the fact that the phone was on when i was splashed with water however there is no obvious moisture contact with the phone that I could see and then this morning this problem emerged.

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Wildman
Legend

Ok, that makes things clear....  Try clearing the system cache and if this doesnt help then you hay want to consider a hard reset...

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DionM_VZW
Verizon Employee

Another great suggestion from our illustrious community! Hey mauramc, if this didn't resolve your issue, please let me know via a personal message. Thanks!

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bearone21
Legend
splashed or dropped in the fishpond. electrics & water don't play well together.
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