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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Correct Answer!
keeps booting me out of the files app...HELP!
mariahfan6288
Newbie
‎05-26-2012 09:12 AM

i'm trying to access my files app...i get into it with no ease, however, when i attempt to move some pictures to a different folder(s), it boots me back to the all apps page...can you help me on this glitch plz? thanks much in advance! Smiley Happy

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Correct Answer!
Re: keeps booting me out of the files app...HELP!
vzw_customer_support
Customer Support
‎05-28-2012 09:14 AM

Hello mariahfan6288! It will be my pleasure to assist with moving files on your phone! May I ask are the pictures that you are try to move the ones that you taken on the device? Also, are you using a 3rd party app to move the pic files?

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Correct Answer!
Re: keeps booting me out of the files app...HELP!
mariahfan6288
Newbie
‎05-28-2012 01:43 PM

Yes the same pics I'm trying to move to a different folder are the same pics I've taken from the camera on my droid...they're currently in the camera folder but i wanna move them to a different folder. I can't even stay in the files app for long before it boots me out...

Connected by DROID on Verizon Wireless

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