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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
keeps booting me out of the files app...HELP!
mariahfan6288
Newbie

i'm trying to access my files app...i get into it with no ease, however, when i attempt to move some pictures to a different folder(s), it boots me back to the all apps page...can you help me on this glitch plz? thanks much in advance! Smiley Happy

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Re: keeps booting me out of the files app...HELP!
vzw_customer_support
Customer Support

Hello mariahfan6288! It will be my pleasure to assist with moving files on your phone! May I ask are the pictures that you are try to move the ones that you taken on the device? Also, are you using a 3rd party app to move the pic files?

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Re: keeps booting me out of the files app...HELP!
mariahfan6288
Newbie

Yes the same pics I'm trying to move to a different folder are the same pics I've taken from the camera on my droid...they're currently in the camera folder but i wanna move them to a different folder. I can't even stay in the files app for long before it boots me out...

Connected by DROID on Verizon Wireless

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