I recently left my phone at a park, and when I went back it was gone. It has been several days and no one has turned it in, so I believe someone has kept it and is planning to use it. I transferred my phone number to a temporary phone. I would like to lock it and mark it as stolen/lost. I have tried going through 611 but it will only let me lock my current phone number.
Is there a customer service rep that will help walk me through how to lock the phone and put it on the stolen/lost list? I have the phones ID number.
Call customer service again and report the phone stolen.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Got it all worked out
Start a new topic or ask questions in the open forum.
