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locking a lost or stolen phone
colton_keune
Member

I recently left my phone at a park, and when I went back it was gone.  It has been several days and no one has turned it in, so I believe someone has kept it and is planning to use it.  I transferred my phone number to a temporary phone.  I would like to lock it and mark it as stolen/lost.  I have tried going through 611 but it will only let me lock my current phone number.

Is there a customer service rep that will help walk me through how to lock the phone and put it on the stolen/lost list?  I have the phones ID number.

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Re: locking a lost or stolen phone
Ann154
MVP MVP
MVP

Call customer service again and report the phone stolen.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: locking a lost or stolen phone
colton_keune
Member

Got it all worked out

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