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mail error message
llw
Member

When I try to go to my additional email (not google) on comcast.net, I get the following message:

Sorry.

The application Mail (process com.htc.android.mail) has stopped unexpectedly.  Please try again.

There is an option button: Force close.

 

I've tried to shut down, take out the battery, and nothing helps.

LLw

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Re: mail error message
Not applicable

llw,

 

Getting email is so important nowadays on our phone, I'm sure this has been frustrating. Because it is force closing, I recommend you remove the email account from the device entirely, then add the email back on to the device. Comcast is such a common email account that is should set up no problem, but if you need specific settings you can reach out to Comcast directly.

 

Thank you!

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