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multimedia message shows pending status

MaryDroidUser
Newbie
‎07-04-2011 12:08 PM

Please advise how to send a pended multimedia message.  Regular test messages go through ok.  Thanks!

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Ann154
Community Leader
Community Leader
‎07-04-2011 04:28 PM
Do you have the 3G/4G connection active?

Most mms messages I have received required me to download with an active mobile data connection.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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WCMack
Specialist - Level 1
‎07-04-2011 06:16 PM

Could you clarify what you want to do?  Are you trying to send a text message with multi-media content (a photo, eg)?  If so, you can use the messaging app as you would for a normal text message, and then from the Menu (lower left button on the phone), choose "Attach".

 

If you are trying to do something else, please let us know.

 

Thanks.

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MaryDroidUser
Newbie
In response to WCMack
‎07-05-2011 12:34 PM

thank you for responding to my quesiton - to clarify I was on 4G mobile was enabled and I was simply trying to send a picture via messaging.  It actually was delivered to recipient some 3 hrs later.  Just curious why it hung for so long.  I saw another posting indicating the picture resolution might have been a factor?  It was a picture I used with the default camera setting on the phone.

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WCMack
Specialist - Level 1
In response to MaryDroidUser
‎07-05-2011 12:41 PM

I would be surprised if file size was the issue that slowed delivery of your message.  I would try to send an SMS and an MMS with an attached picture to the same person at roughly the same time and see what happens.

 

Good luck!

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MaryDroidUser
Newbie
In response to WCMack
‎07-05-2011 05:43 PM

thank you for responding to my quesiton - to clarify I was on 4G mobile was enabled and I was simply trying to send a picture via messaging.  It actually was delivered to recipient some 3 hrs later.  Just curious why it hung for so long.  I saw another posting indicating the picture resolution might have been a factor?  It was a picture I used with the default camera setting on the phone

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EdW_VZW
Verizon Employee
In response to WCMack
‎07-07-2011 02:45 PM
WCMack wrote:

Could you clarify what you want to do?  Are you trying to send a text message with multi-media content (a photo, eg)?  If so, you can use the messaging app as you would for a normal text message, and then from the Menu (lower left button on the phone), choose "Attach".

 

If you are trying to do something else, please let us know.

 

Thanks.

 

Thank you for your inquiry MaryDroidUser. Adding to what WCMack stated, one reason maybe why there was a delay is if the person you were sending the picture to was in a marginal coverage area. Perhaps you can ask the person where they were located at the time when you tried to send the first picture message. Also you could try to send the picture again to see if it goes through without a delay. If you continue to have a issue, send me a private message and I will contact you to assist further. 

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