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my bionic has started having my calls hang up unexpectedly and tries to dial calls during a call by my face touching screen I guess, can I fix it?
osubuckeyebest

This started about 2 weeks ago, when I get calls they either can't hear me and we gotta call back, or during a call my screen lights up and either my face causes it to hang up or phone does, or it try's to dial another phone number for me, it tried an international number, I can not afford this for sure, but I have cleaned senors and screen per protocol and tried updates.  At the same time my camera started only focusing every now and then, it doesn't alert me for some of my calls and texts randomly, and starts to make a call on its own while it is sitting on a table with no one touching it, is it me and my phone or is others having these issues and can I fix them?

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Re: my bionic has started having my calls hang up unexpectedly and tries to dial calls during a call by my face touching screen I guess, can I fix it?
vzw_customer_support
Customer Support

osubuckeyebest, I am sorry to hear about your phone issues! How long has this been an issue for you? Is there any physical or water damage to the phone? Have you tried to do a master reset on the device http://bit.ly/RFtIqk ?^SP

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