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need a puk code to unlock
Baileymom
Member

My son has something on his screen that says enter puk code to unlock, it says 1 attempt left.  How do i get a puk code?

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need a puk code to unlock
demmo86rt
Leader
Leader

Check your My Verizon page for that line.  If it isn't there, call CS.

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Re: need a puk code to unlock
vzw_customer_support
Customer Support

Hi Baileymom,

Errors on a device are no good! I know its important to have a phone that works properly. Please accept my Follow request & Direct Message your mobile number and billing password for puk code review.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport 

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Re: need a puk code to unlock
MrsKimmi
Member

Im so  upset ....................... My phone is also saying i need a puk and at the top of my phone it says locked sim ..... i cant get a phone call or make one not even to VERIZONNNNNNNNNNN To fix the issue  HELP PLEASE ... Thank you

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Re: need a puk code to unlock
nicholasbranson
Sr. Member

Can you log in to myVerizon online? If so, you're in luck. From another user's question thread:

"If you sign into My Verizon from a computer, you can find the code there.  Once you have sign in roll your mouse over the My Verizon header and select View All under My Device.  It will show you a picture of the TB and at the bottom of the picture you should see:

Device Actions

Unlock SIM (PUK) now

Click on the "Unlock SIM (PUK) now" link and follow the instructions"