Re: no more unlimited data
Ann154
Community Leader
Community Leader

The order pages for the Galaxy S3 are wrong. It clearly states on the Share Everything plans landing page that the customers with the unlimited data plan can't keep that plan when they upgrade.

Why don't you do your own research?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: no more unlimited data
Ann154
Community Leader
Community Leader

Even if I don't upgrade and just go to change my plan, I get the notification that a feature on my plan (the unlimited data plan) is no longer available. The unlimited data plan is gone for upgrades.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: no more unlimited data
VZW_consumer
Contributor - Level 1

I didn't  order the GS3.  After selecting the phones I was given a choice of data plans; share everything, tiered, and unlimited.  There was a note that if I changed my data plan I would not be able to change it back at a later date.  So the obvious choice was unlimited as both the tiered and share plan would have cost more overall.

I have been doing my own research.  That is reason I came here on the forum.  I have read many post's and statements about unlimited data plans going away but nothing from anyone with firsthand experience.

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Re: no more unlimited data
PJNC284
Master - Level 2

VZW_consumer wrote:

I have been doing my own research.  That is reason I came here on the forum.  I have read many post's and statements about unlimited data plans going away but nothing from anyone with firsthand experience.

I've seen quite a few cases of both over on Android Central related to GSIII purchases.  Some purchased in store and were able to keep it while others were required to choose a tiered data package.  What plan do you have and what phone were you selecting?

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Re: no more unlimited data
VZW_consumer
Contributor - Level 1

I have the Nationwide 700 shared minutes / unlimited txt.  The phones selected were both 4G, a razr and an LG.  With so many choices it took me a while to decide.  So in the process I has several other phone selected and then changed prior to checkout.  It appeared to me that it didn't matter which phone was selected, the same options for data were available.

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Re: no more unlimited data
kking815
Enthusiast - Level 2

After seeing this post I went back in and ordered my new phone online my droidx had lost its 3G and more.  I ordered the iphone4s and was able to keep my plan and pay the usual 199.  I even got their customer service bot on the pc and verified that I was keeping my old unlimited data plan. when I asked about being told differently in the store the answer was that the stores don't have the same offers as online shopping. Okay.... At least I have my phone coming soon but very strange.

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Re: no more unlimited data
kking815
Enthusiast - Level 2

I won't bother with that but somewhere down the line someone's going to call them on unfair business practices, and I'll take my .12 and smile. If they can stick it to the yogurt and utility companies they'll call them on this.

Re: no more unlimited data
commonsense101
Specialist - Level 2

This is how its been going on for years in Europe.. i'm sure things are headed that way

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Re: no more unlimited data
VZW_consumer
Contributor - Level 1

That's great to hear.  Over the years I have been duped many times by sales people.  By the time cell phones came aroud I was a bit older and much wiser.  Cell phone service and equipt is expensive and up there with automobiles.  Walking into a Verizon store and saying I want that phone is like waling on to a car lot and saying the same thing.  I may not always get the best deals but I do take the time to shop around for the best price.  This time it just so happened that verizons online service happened to be the best deal.  IMO, I don't believe there is a glitch with the system but rather it's just as the "bot" told you.

Cheers

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Re: no more unlimited data
droidsw
Specialist - Level 1

Ann, I ordered my GS3 before June 28 and bought it at the subsidized rate and kept my unlimited plan. The paperwork that came with the phone said "unlimited" data.

However, a few days later I received a strange e-mail from Verizon suggesting I go online and review "changes" to my data plan. I did. It said "2GB".

I called Verizon. The Verizon rep reviewed my order date and corrected my account back to unlimited. The rep said it might have been a problem with the website.

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