no pic msgs/web in supposed 3G area...

AKski216
Newbie

Just got the DroidX.  LOVED it from the minute I turned it on.  Activated it in Minneapolis while visiting family and used it for close to 3 weeks in and out of verizon network coverage and roaming areas.  

 

I live in Alaska and when I left the lower 48 to drive through Canada back to AK I turned my Droid off in the U.S. and waited till I was in AK to turn it back on.  When I turned it back on I was unable to pick up a 3G signal and in addition to that I can't send or receive picture messages nor can I access mobile web or my apps unless I am connected via WI-FI.

 

Is there a way to update roaming capabilites while not in a verizon network area?

 

Or is there something else I can do?

 

I am extremely dissapointed about this, because I was told by a customer service rep over the phone before I ordered the DroidX that as long as I activated the phone in a verizon network area it should work fine in AK.  I trusted this advisement, because previous to my new phone I had a Blackberry Pearl which worked fine when activated in a verizon network area.

 

please help.

 

 

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Wildman
Legend

Yes you can update roaming by dialing *228 and then #2 from your device.

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