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one of my contacts has 'multiplied' itself
searover
Member

one of my 250 contacts has 'multiplied' itself - it is now listed 70  times. Who do I cure (I can only figure out how to delete one at a time) and how do I prevent it form happening again?

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Re: one of my contacts has 'multiplied' itself
vzw_customer_support
Customer Support

Sorry to see that, searover. I'm eager to help you resolve this matter with your contact as well. The good news is you won't have to delete the entries one at a time. Do you use Verizon Cloud to back up your contacts? If so, you can log in to your My Verizon Online account and check all duplicate contacts and delete them with minimal keystrokes.

As for preventing this from happening, it's tough to say without knowing what caused it. A step I would recommend for this particular contact would be to jot down or print all info related to it and then delete it entirely. You can re-enter it afterwards.


DionM_VZW
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