phone Acting confused?

crosscs
Newbie

My Incredible has been acting very weird for about the last 3 weeks now.  I have been able to access apps or features, or you press on one thing and a completly different function opens.  Or when you you are on the the phone and the screen goes blank so you push the lock to bring the screen up and then the screen just flashes long enough for you to see the screen but no do anything.

 

Also, I am unable to connect my phone to the Ford Sync in my vehicle because the bluetooth keeps shutting off on its own.

 

Anyone else having similar issues?

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5 Replies
AZSALUKI
Legend

do you ever turn it off or pull the battery out? i'm not sure why, but i saw this recommendation a long time ago so every few days i pull the battery out and put it back in and mine has always ran real smooth. you may also want to recalibrate the touch screen. i can't seem to find where to do this right now though? anyone out there know how to calibrate the touch screen?

 

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mdram4x4
Champion - Level 1

i belive it cannot be calibrated.  only pressure sensative usually have calibration, capacative dont normally offer this

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crosscs
Newbie

Actually you can re-calibrate the screen through some typing functions when you go through the welcome screens.

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crosscs
Newbie

I have actually done both  (many times), and it works fine for a few minutes (sometimes a little longer) and then it just goes back to acting weird again.

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JohnB_VZW
Verizon Employee

@crosscs 

 

Have you tried rebooting your HTC Incredible by removing the battery while the phone is still turned on? You want to remove the battery for a few seconds and then turn the phone back on. 

 

If you are still having issues with your phone we will need to speak with you to better assist you. You can contact Customer Service at your convenience at 800-922-0204 or you can reply to the private message we are sending.

 

Thanks

 

John B

 

 

 

 

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