phone cuts off

erics79
Newbie

Sometimes the phone cuts off after turning on after 5 or 10 seconds is there a fix for this????

0 Likes
Reply
2 Replies
tikibar1
Community Leader
Community Leader

Are you referring to the length of time the screen stays on?  If so, that can be changed in your Settings.

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

We want to help keep that device powered on and running strong! Good question from tikibar1. Is the device completely shutting down or are you referring to the screen timeout? Do you power cycle the device manually each day?

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

0 Likes
Reply