Child Item

Site Totals

61368 Questions Answered 267 Categories

phone doesn't ring

I am not sure what i did, the phone doesn't ring when getting a incoming call. it says verizon wireless and then vibrates. and it used to notify me when i got a new email and it has stopping doing that also. help please. the instruction booklets is of no help and i dont want to have to go back to the store, becausse you have to wait forever to get help from them

thanks

kim

Comments

MorganB

On the right side of the device are the volume buttons. Try to turn up the volume first while on your home screen.

HTH,

LZealot

I have yet to get my hands on a Droid X, but since I've been sent to the back of the line I've been doing alot of forums reading. This sounds like a problem that could be caused by enabling the smart profile for the phone. After it's been enabled if your phone has a problem the only way I've read to fix it is to do a factory reset. Once you've done the factory reset I wouldn't use this smart profile until it's been figured out. According to the motorola forums it's been reported.

Here's a link to the other forums to check it out.

https://supportforums.motorola.com/thread/32547?tstart=0

Good luck!

~LZ

angeleyes1213

the volume was all the up , found out that the roaming was checked it keep it from ringing

thanks

lillychil

I got an LG Env Touch in January one for me and one for my daughter. I live in Myrtle Beach,SC and she lives in Asheville,NC but has a SC # under my plan. The phone was great, just loved it, when all of a sudden one day when it would ring it would do so for a few seconds and go silent and if you were not sitting there to hear this you would not know you had a missed call or voice mail til you got the alert. I have had 2 certified pre-owned phones and today I just received a brand new one. I only transferred my contacts, put my SD card in, texted my daughter to call me, IT DID THE SAME THING, all of them did. I even let the tech listen to it when she shipped me the 2nd one., so I know I'm not crazy. Then some times I would be sitting right beside it on my end table, never hear anything. I got the new phone today, because I called in on Monday to tell them as much as I pay for my service they needed to send me a new one. But I am so sick of this phone. They need to do something Verizon is getting a lot of complaints on this phone.

Before I registered on here I found someone on here from Sept 2010 that was having the same problem. Then I read on here about the white screens, black screens and having to take the battery out to reset it. I would be texting or just be in my texts that I had received erasing some,etc. and it would flip back to all the messages I had in there in January but the words themselves would not be there. I would have to power off/on.

So anyone out there having the same problem I need an answer... because I am really ticked off. Of course when you go to the store the phone doesn't act up what gives there !!!!!

H E L P !!!!!!!!!!!!!!!!

Child Item