phone stuck on vibrate

[herdfans3]

I have tried everything I can think of to get incoming ringtone off vibrate.  I go to setting and ringer volume and make sure volume is set high and that I am not on silent mode.  my incoming messages have sound but incoming call just vibrates.  I did have the smart profile: face down option checked but turned this off just in case and still vibrates.  I got the phone on july 15th and the ring worked for 2 days then after adding apps and music it quit working.  not sure what i have done to it.  Please help if you can.  I am so frustrated.

[Wildman]

Check under Settings/sound and display settings and make sure the check isnt on next to the Silent Mode option, from description this may be your issue..

[herdfans3]

I did that already.  I took it in to store and they could not figure it out either.  had to reset factory settings and this worked but lost all aps and music and some of my contacts.

[user46516]

Ouch!  That's a bummer!

Mine rings and vibrates but haven't played around with silent mode yet.  One thing I can't figure out yet is why it doesn't automatically turn the ringer off when I put the phone face down or double tap the screen.  I have the settings setup to do that. 

I figure I just haven't got it all figured out yet.

[southpaw]

Found it.  (in reverse order)...Phone vibrate/Sound and Display/Settings/click on the middle .... circle with arrow inside.  Let me know if that works.

[LZealot]

There seems to be a problem in enabling the smart profile on some droid x's.  It's been reported in the motorola forums for the droid x.  Here's a link

https://supportforums.motorola.com/thread/32547?tstart=0

I haven't seen or heard of anything that works to fix this without doing a factory reset.  I wouldn't enable smart profile until it's been fixed. 

Hope this helps,

~LZ