Child Item

Site Totals

61432 Questions Answered 270 Categories

post froyo 2.2 "activate device administrator" - update security settings" notices

Has anyone been getting repeated notifications that you need to activate your device administrator - and update your security settings once you have installed the froyo 2.2 update? I installed the update yesterday - and I have been getting this message ever since then... I have not opted to activate because the warnings indicate that activation will erase all your data, limit passwords, watch login attempts and force locks... yickes! do I really want all that? I called the support phone number for Verizon and the techs didn't know what that was - that made me feel really comfortable.... so they had me completely re-set my phone... ughhhhhh that darn notification is still popping up. any help would be appreciated.

thanks all

Comments

Cobjones

It is originating from your email. Check all of your corporate email settings (even if you don't have one set up).

Yagermeister

Same issue here...

DrALC wrote:
Has anyone been getting repeated notifications that you need to activate your device administrator - and update your security settings once you have installed the froyo 2.2 update? I installed the update yesterday - and I have been getting this message ever since then... I have not opted to activate because the warnings indicate that activation will erase all your data, limit passwords, watch login attempts and force locks... yickes! do I really want all that? I called the support phone number for Verizon and the techs didn't know what that was - that made me feel really comfortable.... so they had me completely re-set my phone... ughhhhhh that darn notification is still popping up. any help would be appreciated.

thanks all

Yagermeister

I am the Exchange Admin for my company and no changes have taken place in 6 months whatsoever. FRG01B did not have these notices at all but FRG22D does. Verizon, any ideas?

-Yagermeister

Cobjones wrote:
It is originating from your email. Check all of your corporate email settings (even if you don't have one set up).

PJNC284

FRG22D included some improved security updates so that's probably why it just popped up for you.

Cobjones

@yager

Not on your end, on the phones end.

Yagermeister

I understand some security enhancements were probably added by Froyo FRG22D but why do they "not stick"? I get the notice to update the settings everytime I reboot the phone.

btsawyer

I'm getting the Activate device administrator message and it has the following warnings:

"Activating administrator will allow Email to perform the following operations:

Erase All Data

Limit Password

Watch login attempts

Force Lock

The server is sending these "demands" and I have no love for nannies who think I need to be coddled.

Does anyone here know how I can tell our Exchange 2007 server to bug off?

I don't intend to let these nannies take over my life as if I were some senile idiot.

PJNC284

You'll have to check with the IT administrator to see if there are any security policies in place

YinzViz

The short answer is:

it's Motorola, not Exchange.

This gives the Exchange Admin *the ability* to wipe out the data. It does not wipe out the data when you Activate it.

The longer answer is:

1. Accept it.

2. Reboot if you get an error.

3. Accept it again if it asks again.

4. Wait a few minutes.

5. All is well.

The background is:

We run Exchange 2007 CCR SP2 vanilla, with Standard CALs not Enterprise CALs which allow for BlackBerry-lite control over phones. We do not enforce passwords--it's unchecked in the Default Client Access policy.

We have folks with Droid 1 and Droid 2.

Droid 2: you must set a password

Droid 1: Build number FRG01B ... no Exchange policies

Droid 1: Build number FRG22D ... Exchange polices. And these are more intrusive than the policies listed on the Droid 2

As an Exchange Admin, let me say: it ain't us.

As an IT Director, let me say: I think it's a good idea, badly executed. A lost phone is like a lost safe deposit box. It just takes time to jimmy. If you want others to keep your data secure, then the price you pay is to securing your own data. We're grownups. We understand this. It just needed something less threatening and ambiguous than prison orange text ... and a reiteration of a way to backup the phones ...

mkh167

OK I Activated it. However during the process it asked for a password or PIN. Now the phone asks for a PIN everytime I unlock the screen! Now how do I get that off?

foggy

Sure, let's just make the Droid so annoyiing that I'll want to go get an iphone from AT&T.

Or maybe they are trying to tell me that I shouldn't be checking my work email on my personal phone anyway.

I've been very happy without this feature since I've started using a cellphone.

{edited for privacy}

Cobjones

You should go get an iphone.. {please keep your posts courteous}. Plus ATT will tell you how to work it.

foggy

Once I accept the Active device administrator it required that I always open the phone with PIN or Password in order to unlock the screen. Does anyone know how to disable this?

I hope Motorola and Google are checking these forums.

It's all about the user experience. This annoyance has turned my love of the Droid into annoyance. Shouldn't I be allowed to disable a security feature? Like riding without a helmet or seatbelt.

OK if my company Exchange Server wants to require me to enter a password each time, then make me do that to open the email application, not the entire phone.

Cobjones

Its is not the phone. It is your company.

gilmantonsailor

No, no, no. The last time I downloaded a "new and improved" version of Droid I lost access to my exchange, all my contacts, all my mssg, 3 days of work, lost sleep, a boatload of billable time, and I haven't even got the bill yet for the outside IT support I had to BUY. I'm thinking my last trip down update lane cost my company $2K.

And I get the update Friday morning of Labor Day weekend! I don't think so. I bought this phone to save time, make money and make my life easier. Now I'm montoring (and posting to) message boards!! . Thank God the rest of our office smartrphones are IPhones.

The rant has ended ... Have a great wknd everyone, if you're here, u deserve it.

Cobjones

You are crazy for spending that money... I would promise to get it working for free if you would have sent it to me.

btsawyer

Well put YinzBiz. The only thing I'm not going to do is accept the "invitation" to update. I'm the IT Manager and understand that Verizon wants to cover its assets or have another selling point for the Droid. But I'd rather invest in a self-destruct to be used if the phone is lost/stolen. Exchange is only a small part of the info on my phone.

Markiemo

Yeah.. Not to happy with my phone these days.

Cobjones

Switch phones if you can't understand them.

TheGreatOne

Cobjones wrote:
You should go get an iphone.. {please keep your posts courteous}. Plus ATT will tell you how to work it.

I'll never quite understand why people love the iphone so much & what all the hype is all about

VZONeb

I'm seeing this issue as well. My Exchange administrators tell me there are no security settings in place that should trigger this. It's a Verizon bug. And an {word filter avoidance}
serious one.

jp4par

The iPhone has the same security settings. I'm a Systems Admin and manage an Exchange server. Most of our users have the iPhone and we had to set them up with a 4 digit code to get into their phone. This is a security requirement from the Exchange server (it's set up in Exchange by default and can be disabled, but not per phone, per organization). This is the price you pay to have your company's email on your phone.

I am 1 of 2 people in our organization with the DROID and was excited that I didn't have to enter a 4 digit code to get into my phone. It seems they're trying to implement the same security settings as the iPhone. I use a pattern to get into my phone anyway. The 4 digit code can't be that big of an inconvenience.

Everyone wants a piece of the corporate phone marketplace that Blackberry has pretty much owned for years.

z3razerviper

I always thought that was **bleep** to completely lock the whole phone it shoudl only put a pin on the email & calendar app itself.

At the moment I cant even setup my companies exchange server with FRG22D cause it forces closes during the process. worked fine with all the previous 2.2, 2.1, 2.0 updates.Note i was trying to setup from scrach since i did a hard reset due to other issues.

And my boss who did not wipe had it setup already but can get no updates from work for anything after the update.

Company is HP (No I am not going to buy a pre) :smileywink:

jac1985

So I should accept it? And it won't wipe out my contacts and everything else? But then I'm going to have to enter a password/PIN every time to unlock my phone? UGH. Verizon/Droid please fix this!!

Child Item