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problem with gps

steveg1217
Newbie
‎02-25-2011 12:51 PM

My gps keep tellling me that my location is in south america not phoenix arizona.   I have turned it on, and the default weather location is always south america.   Anybody have any ideas how to fix this.   I tried resetting the phone, by pulling the battery.   I removed the weather channel app, and used the existing existing Motorola widgets.

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yatiri
Newbie
‎02-25-2011 12:53 PM

Mine says I'm in Konstantinovsk, Russia.

 

Uh, I'm in southwestern Pennsylvania.

 

I don't think it's your personal phone that is the problem.  Some satellite is scrambled, maybe.  Sunspots? Aliens? The shuttle launch?

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KellyW_VZW
Specialist - Level 1
‎03-03-2011 04:48 PM

Hello,

 

Please follow the steps below to ensure the GPS settings are correctly selected.

 

  1. From the home screen, touch the applications tab (located at the bottom of the display).
    home screen with applications tab
  2. Touch Settings.
    Applications tab with Settings
  3. Touch Location & security.
    Settings with Location & Security
  4. Touch Use GPS satellites.
    Note Enabled when a green check mark is present.
    Location & security settings with Use GPS satellites
Another useful tool for your device is at the link below:

 

I hope this helps.

 

 

KellyW@VZWSupport

 

 

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