"System Update" is not available without a Motorola service account

[velvetjones]

Can somebody explain to me what this is or means? It's not mentioned in any of the documentation and it's not mentioned on the majority of these threads when people are sucessfully upating their droids. HELP!

Thanks in advance

VJ

[djtonic]

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velvetjones wrote:

Can somebody explain to me what this is or means? It's not mentioned in any of the documentation and it's not mentioned on the majority of these threads when people are sucessfully upating their droids. HELP!

Thanks in advance

VJ

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i don't think it means anything....can you explain when you get the message what you are doing? 

Also, is your phone "hacked"

[PiperCrab]

I was just about to ask him if it was rooted as well. I've been on the other droid forum and the only peeps who seem to get this are those who rooted their machines. Then again, **** happens.

[velvetjones]

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djtonic wrote:

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velvetjones wrote:

Can somebody explain to me what this is or means? It's not mentioned in any of the documentation and it's not mentioned on the majority of these threads when people are successfully updating their droids. HELP!

Thanks in advance

VJ

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i don't think it means anything....can you explain when you get the message what you are doing? 

Also, is your phone "hacked"

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Negative on being hacked/rooted! Just like the instructions read, select settings > system updates and that's when I get this message. Then it asks "Do you want to setup an account" choices are setup or cancel. I select setup and it processes for about 20 sec, then reads "this is taking to long select ok to keep trying in background"

[djtonic]

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Negative on being hacked/rooted! Just like the instructions read, select settings > system updates and that's when I get this message. Then it asks "Do you want to setup an account" choices are setup or cancel. I select setup and it processes for about 20 sec, then reads "this is taking to long select ok to keep trying in background"

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is there a way you have some debug mode turned on or service menu activated or you received a development version of the phone?  Have you accessed any "hidden menus" and messed up settings?

Either you or verizon did something to the phone.

I would run into a vzw store and get service codes or send the ph back for replacement.

[velvetjones]

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djtonic wrote:

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Negative on being hacked/rooted! Just like the instructions read, select settings > system updates and that's when I get this message. Then it asks "Do you want to setup an account" choices are setup or cancel. I select setup and it processes for about 20 sec, then reads "this is taking to long select ok to keep trying in background"

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is there a way you have some debug mode turned on or service menu activated or you received a development version of the phone?  Have you accessed any "hidden menus" and messed up settings?

Either you or verizon did something to the phone.

I would run into a vzw store and get service codes or send the ph back for replacement.

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This is what I was afraid of hearing. At least this confirms my suspictions. All I got out of vzw tech support was that "The only way that phones are being updated is by OTA" and that this is a geographical phased approach til the end of the month. WTH!

Verizon plz properly train your people

Thanks for the reply