"Unable to send mail" using Verizon email account

Doug_D
Newbie

No matter what I try, my Incredible will not send an email using my Verizon email account. I receive emails but cannot send. I've verified the account settings numerous times and the verifications always work. But I still get the "Unable to send mail" message. Initially I thought it was the port but I've tried both 25 and 587. Neither work. I know I've sent messages before but it's been a while. Anyone have any ideas?

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7 Replies
budone
Legend

Try port 995 instead of 25. What is your mail extension???  @verizon.com????

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budone
Legend

Also make sure you choose an SSl connection, you will be given a screen on what your log on is.

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Doug_D
Newbie

Not sure what you mean by "SSI connection". The only thing I see is a security type of "SSL".

 

Thanks.

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budone
Legend

Yeah SSL...... I hit the wrong key and then try 25 again.

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Doug_D
Newbie

I tried SSL with 25 and 587 (Verizon recommendation). Still no go.

 

BTW, there isn't any way to save the Mail size limit and Download options is there. Every time I go thru this I have to go back and set these up again.

 

Thanks again for your help.

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Doug_D
Newbie

My email finally went thru. Not sure what the problem was??? I had given up and moved on. Next thing I know it's gone.

 

Thanks budone for your help.

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Doug_D
Newbie

@verizon.net.

 

Used 995 but get a server not responding message.

 

Thanks for your help.

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