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My DINC gets stuck in a reboot loop where it reboots, loads everything (apps and widgets, etc), and after a minute it reboots again.
It Started when Verizon pushed that last update about 3 days ago (4.08.605.15 710RD).
Now every morning at exactly 2:00am is starts in a reboot loop. It wakes me up when it says "droid" and shoes the red eye animation.
I found out that if i remove the battery totally, and let it sit until morning (for me about 7:30am when i wake up) once I plug the battery back in, its fine for the whole day until 2am again.
I just need to get my phone to behave until i get my galaxy s3 - its pre-ordered 😃
I didn't want to root, but maybe that is the best option at this point...
Is there away to rollback the last update?
Is anyone else having this problem.
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Looks like something is optimizing the internal memory or SW is doing upgrade in background , I tried leaving it for 1 night and it never happened again.
For my friend it happened for 2 nights and then we both experienced it is behaving well. His memory was almost full and we noticed phone was bit faster than it usually was with older ROM before update.
I would advise to be patient and let him do that once without removing battery , you can put him in Vibrator or silent mode by Volume keys and leave it overnight , I beleive that will help you guys as well. Its my second day without any issue over night or day. I love this device.
Good Luck!
YES!! It's happening to me too! I got the update on Tuesday evening. That night, and last night, at 2am it starting the boot loop and the loud "DROID" sound woke me up. I called Verizon this morning and they claim they haven't received any other complaints like this, and told me to put my phone in Safe Mode tonight to see if it happens again. Very annoying! I first thought it was my Backup Assistant triggering it, but that is set to backup in the afternoon, so I don't know what is so special about 2am. Glad to see I'm not the only one.
Please post if you find a solution to this.
I can't even boot into safe mode. I follow the instructions, and i get as far as when it says safe mode in the lower left corner of the slide down to unlock screen, then it immediately reboots. i can't unlock or leave it in safe mode.
I am having the same issue since 2am this morning. I called support and they're sending me out a new phone which won't arrive until Monday. I honestly don't understand why they don't have a fix for this as it seems it's happening to more than just me. I kept asking what the problem might be and kept getting told that all they could do is replace the phone...so frustrating as it reboots every 2 minutes and I'm not getting any sleep in the meantime!
I tried 2 things last night: I stopped the Backup Assistant from running, and I stopped all of the other accounts/services from syncing. It still rebooted at 1:50am. Then I pulled the battery to stop it. When I brought it back up, I put it in Safe Mode. At 2am it still rebooted.
Since it doesn't sound like Verizon is going to be much help, other than sending us another phone (which will probably do the same thing) or doing a master reset, maybe we all have something in common with our phones, and maybe we can figure out what the common demonator is in all of this.
I, myself, keep my Mobile Data turned off, and I use the Wi-Fi at my office and house. I only turn on Mobile if I'm out somewhere and need to get on the net. I also just downloaded the full version of Draw Something on Tuesday because it was on sale for .99. I also recently installed Voxer. That's all that I've done recently. Anyone else?
I downloaded nothing but their "update" software which the Verizon customer service rep told me was "corrupted software" and that's why the phone needed to be replaced...nice update Verizon!
Also, here are some of the numbers found under About Phone, for Software:
Software: 4.08.605.14 710RD
Android: 2.3.4
Baseband 2.15.10.12.20
Kernel 2.6.35.13-G22D3486
Build Number 4.08.605.15 CL389630
All my numbers are the same as yours are.
I always use my 3g, I almost never use WIFI when I'm at home.
I haven't installed any new apps since that update or even a few days before, and I turned off my back-up stuff and it still rebooted at 2am.
I have no idea what it could be. Maybe I'll try calling VZW again today.
My wife's Incredible started doing this right after the update as well. I have not called Verizon yet but it looks like I might have to. I have a hard time believing it is hardware related when multiple phones start having the same problem right after a software update. Not sure what the magic with 2:00 am is but it seems to start at around that time.
Try calling HTC support. I did this morning, and while he said that he has not had other reports of this happening, he did genuinely sound like he was going to try to look into it. If more of us call, the more they will realize it's a real issue.
Looks like something is optimizing the internal memory or SW is doing upgrade in background , I tried leaving it for 1 night and it never happened again.
For my friend it happened for 2 nights and then we both experienced it is behaving well. His memory was almost full and we noticed phone was bit faster than it usually was with older ROM before update.
I would advise to be patient and let him do that once without removing battery , you can put him in Vibrator or silent mode by Volume keys and leave it overnight , I beleive that will help you guys as well. Its my second day without any issue over night or day. I love this device.
Good Luck!
Thanks smartguy! I let it do it's thing last night, and I happened to wake up at 4am. I looked at it and it was turned on, so I swiped it, and it started rebooting again. I let it be, went back to sleep, and this morning its working fine. I didn't have to reset it or anything. I will see what it does tonight. So hoping I don't have to reset it.
I left my phone last night to do its thing, rebooting, i think it lasted about 3hrs, this morning it was on like normal, and has been behaving ever since, the true test will be tonight, but it seems like it worked.
Thanks for your help!
My phone is doing the same thing right after the update and starts right at 2 am and lasts for 2 hours... have nor called Verizon yet I'm about to reformat my phone and just skip installing the update until they fix it... I have Black Tie protection from Best Buy, should I have BB deal with it or Verizon???
Best Buy has some Good Customer Services But if you feel that since your Phone is a Branded Verizon Device give them a Call. Customer service No. 1-800-922-0204 Option 3 For Tech Services..
Let it finish your update and mute your phone at night . It will finish its update over night nad you will get your phone ready to use in morning without any issues.
Give a shot !
I'm still having a problem with mine. 2am Saturday, it did the reboot loop for several hours, but I let it be, and when I got up it was fine. I hoped that would be it. But Sunday morning, it did the boot loop at 2am, but kept doing it until 7 or so when I got up. I finally pulled the battery. Then this morning the same thing - I let it loop until 7:40am when I had to use the phone. The phone was getting hot anyways.
Any suggestions?
All I can tell you is you have been lucky it took this long for your phone to start this issue. Mine has been doing this since Feb. Mine started with the last firmware upgrade from Verizon, and from other post on different websites, that seems consistent. It will continue to get worse, and no one will have an option other get a new phone. My phone has gotten to the point it will start the rebooting loop at least 4 times a day, and ususally takes removing the battery and waiting 30 seconds for the 5th time before it will boot back to normal. If I open an app or try to use the net, it seems to overload it, and the cycle starts again. VERY, VERY, VERY, VERY frustrated, and I am not happy with the lack of response from Verizon.
What you are expierencing is normal with the most recent software. After the most recent update the Droid Incredible will also receive an additional Memory Optimization component to the MR5 update that will begin between 2am-5am (your local time). You must let this additional update complete or it will continue to happen each late night/early morning until it completes. I recommend putting your phone on charge and silent mode so that it doesnt wake you up because it will reboot serveral times.
MissLeah, But I have for 3 nights, left it alone and let it do its thing. The first night it seemed ok, it started at 2am and stopped before 6am. Then the next night it started at 2am and kept going until at least 7ish... and the screen kept saying No Service, then when I would just swipe to unlock the screen, it would reboot. I finally had enough and pulled the battery. Then last night it started at 2am and I let it run until 7:40am when I had to use it for work. And the battery was burning hot. How long are we supposed to let it run?
hmm that is definitely strange that its continuing to do that sugabutt =/
Mine and other people i know with DINC's only take a few minutes to update then our phones went back to normal.
I would definitely call Verizon or HTC and see what they can do for you.
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