samsung charge

kerry11
Newbie

i am having problems syncing contacts in driod to back up manager and to gmail account. sync to backup will not complete process.?  thanks

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Soulchaser
Enthusiast - Level 3

Pull your battery and reset the phone. If that doesnt help, go to menu ,settings, accounts, and delete the gmail account you set up then go back in and re add it.

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AnthonyTa_VZW
Verizon Employee

Thanks Soulchaser for the suggestion!

 

Kerry11, I know how important it is to have a backup of your contacts and data from your phone, so I would like to assist you in getting this problem resolved.  If you are still having trouble with your contacts syncing you can private message me your mobile cellular number and I can further troubleshoot and get you back up and running.

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