text messages stuck in queue

davidmanvell
Enthusiast - Level 3
I received two text messages and apparently the person had put some kind of return receipt on them. I said go ahead and send the receipts. For whatever reason the return receipts did not send and now I have 2 outgoing text messages. I clear them but they keep coming back. I have no way of resending them or deletingg them. They wont go away. I tried going into the text messaging app and clearing its cache but button was ghosted.

Any ideas?
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1 Solution
RoyB_VZW
Specialist - Level 1

Sorry for the problems you are all experiencing with the messaging on your DROID X's. This symptom is resolved by a master reset of the phone. To do this, simply follow these steps: 

 

 

 

  • Turn off the phone
  • Press Power + Home at the same time  
    1. You may also press and hold Power + Home + Volume Down until display shows android triage screen
  • You should see "!" in a triangle with Android guy
  • Press the search hardkey - this will unhide the menu and show the following options 
    1. Reboot system Now
    2. Apply sdcard:update.zip
    3. Wipe Data/Factory Reset
    4. Wipe Cache Partition
  1. Use VOL Down key to scroll down to "Wipe Data/Factory Reset", press camera key to select option and wipe device.

Thanks, 

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davidmanvell
Enthusiast - Level 3
any suggestions to this? i still have outgoing messages stuck in queue. bith are return receipts. i have no way to clear them. try to view them but you cant view a return receipt.

every time i go into text messaging or send or receive a text i get the notice i still have 2 failed sent messages. i tap to view or ckear them and it keeps coming back.

i even deleted the entire conversation.
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RoyB_VZW
Specialist - Level 1

Sorry for the problems you are all experiencing with the messaging on your DROID X's. This symptom is resolved by a master reset of the phone. To do this, simply follow these steps: 

 

 

 

  • Turn off the phone
  • Press Power + Home at the same time  
    1. You may also press and hold Power + Home + Volume Down until display shows android triage screen
  • You should see "!" in a triangle with Android guy
  • Press the search hardkey - this will unhide the menu and show the following options 
    1. Reboot system Now
    2. Apply sdcard:update.zip
    3. Wipe Data/Factory Reset
    4. Wipe Cache Partition
  1. Use VOL Down key to scroll down to "Wipe Data/Factory Reset", press camera key to select option and wipe device.

Thanks, 

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JustJim
Newbie

Won't doing a factory reset lose all my personal settings and contacts, groups, etc?

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keiffers
Contributor - Level 1

Yes, a factory reset DOES wipe all your personal settings.....takes it back to what the phone would be if it came straight from the factory. Dumb that this seems to be the standard answer for Verizon tech support. Seems its either that or pop the battery. That's one thing I miss about having an iPhone, is that I didn't have to pop a battery every few days like I always had to do with my old Balckberries.....

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vereyezuhn
Master - Level 3

What is a return receipt?

 

Have you tried doing a battery pull? If that doesn't work, a reset might be necessary

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davidmanvell
Enthusiast - Level 3
i downloaded an app called history eraser and set it to erase just failed text messages and that worked"
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