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text messages
tonirae
Newbie

I am not receiving some of my text messages. or some of mine will never be sent or take hours to get to the person.

it's been going on for a week. I know they are switching to 4G. but I got my phone back last year, so I am stuck with 3G.

is the work on the switch is what is causing my texting issues?

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Re: text messages
m3h0ff
Newbie

No - it doesn't have anything to do with 3G/4G as 4G is reverse compatible with 3G.  When is the last time you pulled the battery on your phone?  If it has been a while, I would suggest trying that first.  Remember, your phone is a mini computer and just like a computer, it needs to be reboot from time to time.

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Re: text messages
vzw_customer_support
Customer Support

We certainly need to get your messaging working.
I know how I live off of texting so I can imagine how important it must be for you.
As m3h0ff suggested,  remove the battery or power it off/on.
Make sure you are able to make/receive calls again. Then clear out any old threads of messages that you don't need anymore.
Ensure Airplane mode is not enabled.
Go to Settings>Applications>Manage Applications>find the text messaging app>Force Stop & clear data>Select OK.
If you have a texting application installed , remove that.

Please let me know if you are still having problems with messaging because 4G implementation doesn't have anything to do with messaging.

Tamara H.
Follow us on Twitter @VZWSupport

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Re: text messages
j_a_rocker
Newbie

I am having the same issue with text messaging.

It started on Tuesday - 7/24/12. I hit a certain stretch of highway then get to my office and I can't send or receive text messages. Prior to that - for a year and a half I've had no issue. I thought the problem was because of my device. I was awaiting a replacement phone and figured that one had finally just died.

I received and activated my new device yesterday and again, I am having the text message issue. I removed the battery three different times - I've deleted threads and tried starting new ones, I have no other text messaging apps running - phone isn't in airplane mode...plus it's also a new device - so there shouldn't be that issue.

Any help would be appreciated.

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Re: text messages
akachowchow
Newbie

I'm having the same problem as you guys I think Smiley Sad

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